Privacy Policy

1. Introduction

Music Row Piano ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit our website or purchase our products.

By using this website, you agree to the collection and use of information as described in this policy.

2. Information We Collect

We collect information in the following ways:

Information you provide directly:

• Email address and name (when subscribing to our mailing list)
• Purchase-related information submitted through our checkout (handled by Shopify)

Information collected automatically:

• Browser type, device type, and operating system
• IP address and general geographic region
• Pages visited and time spent on the site
• Referral source (how you found us)

3. How We Use Your Information

We use the information collected to:

• Process and fulfill your orders
• Deliver product download links and purchase confirmations
• Send you product updates, new releases, and promotional content (only if you've subscribed)
• Respond to customer service inquiries
• Analyze site traffic and improve the website experience
• Comply with legal obligations

We do not sell your personal information to third parties.

4. Third-Party Services

We use the following third-party services to operate this website. Each has its own privacy policy that governs how they handle your data:

Service	Purpose	Data Involved
Shopify	Payment processing & order management	Name, email, billing/shipping address, payment info
Mailchimp (Intuit)	Email marketing & mailing list	Email address, first name

We encourage you to review the privacy policies of these services to understand how your data is managed on their platforms.

5. Cookies

This website uses cookies — small data files stored on your device — to improve your browsing experience. Cookies may be used for:

• Remembering your preferences
• Maintaining shopping cart state via the Shopify Buy Button
• Analyzing website traffic (via analytics tools)

You can control cookie settings through your browser. Disabling cookies may affect the functionality of the purchase flow on this website.

6. Email Communications

If you sign up for our mailing list, we will use your email address to send you product news, updates, and promotional offers. We use Mailchimp to manage our email list. Every marketing email we send includes an unsubscribe link. You can also opt out at any time by contacting us directly.

Transactional emails related to your purchase (order confirmations, download links) will be sent regardless of your marketing preferences, as they are necessary to fulfill your order.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, maintain records of your license, and comply with legal obligations. If you wish to have your data deleted, you may contact us and we will process your request in accordance with applicable law.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request that inaccurate data be corrected
• Deletion — request that we delete your personal data
• Opt-out — unsubscribe from marketing communications at any time
• Portability — request your data in a portable format (where applicable)

To exercise any of these rights, please contact us using the information in Section 11.

9. Children's Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete that information.

10. Security

We take reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using industry-standard practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with a revised "last updated" date. We encourage you to review this policy periodically. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

12. Contact

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out via the contact form on our website or the email address provided in your purchase receipt.